1. Service Description
By opting in to receive SMS messages from Parakeet Communities, you agree to receive recurring text messages related to your relationship with us. These SMS Terms & Conditions explain the types of messages you may receive, message frequency, applicable charges, and how to opt out or get help.
Parakeet Communities may send SMS messages to customers, residents, prospects, and users who have provided consent to receive text messages from us. These messages may include:
- Appointment reminders
- Service updates
- Billing notifications
2. Message Frequency
Message frequency may vary (up to 2 per week) depending on your interaction with our services, account activity, appointments, and support needs.
3. Message & Data Rates
Message and data rates may apply. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance, depending on your wireless plan and carrier.
4. Opt-In Methods
You may opt in to receive SMS messages from Parakeet Communities through one or more of the following methods:
- Online forms
- Verbal consent
- Paper forms
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed. Once unsubscribed, you will no longer receive SMS messages from us unless you opt in again.
6. Help Instructions
If you need help, reply HELP to any message, email us at privacy@parakeetcommunities.com, call (240) 445-3400, or visit our Contact Page.
7. Privacy and Data Use
Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.
We use the information you provide only for the purpose of delivering the SMS communications you have agreed to receive and for related customer service and operational purposes.
7. Eligibility & Participation
By opting in, you confirm that you are the authorized user of the mobile number provided and that you are authorized to receive text messages at that number.
8. Changes to These Terms
Parakeet Communities may update these SMS Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date.
9. Contact Information
For questions, please contact us by emailing us at privacy@parakeetcommunities.com or call (240) 445-3400. You may also visit our Contact Page.